Blog
Articles, tutorials, and announcements from the UnifyPort team.
- Guide
LINE Service Messages Explained: When to Use Them and When to Use a Webhook
LINE service messages are LINE MINI App notifications tied to a user action. Learn the official template and token model, then decide when a signed inbound webhook is the better support layer.
Read more → - Tutorial
Webhook-First Inbound Integration Checklist for UnifyPort
Start a UnifyPort inbound integration by registering a signed webhook endpoint, storing message.received events, and only then connecting WhatsApp, Telegram, LINE, TikTok, Zalo, or X accounts.
Read more → - Comparison
LINE Confirm Template: Two Actions, Buttons Four, and What to Use Next
A LINE confirm template is only for a two-choice decision. Compare it with buttons templates, quick replies, carousel templates, and Flex Messages before you design a LINE customer flow.
Read more → - Tutorial
Telegram Group Join Requests: Build a Reliable Approval Queue
Build a Telegram group join-request approval queue that polls pending requests as its source of truth, uses webhook events as hints, and approves or rejects members in batches.
Read more → - Comparison
Zalo Official Account API vs Personal-Account Webhook: Which Inbound Path Fits?
Compare Zalo’s official business-account API path with a signed webhook connected to an ordinary Zalo account. Choose by account identity, workflow scope, and operational trade-offs.
Read more → - Tutorial
Handle LINE Edited Messages With a message.updated Webhook
LINE now emits a messageEdited webhook event when users edit text in eligible group chats. Learn how to reconcile those edits as UnifyPort message.updated events without creating duplicate inbox messages.
Read more → - Tutorial
How to Sync WhatsApp Read and Unread State in a Shared Inbox
Build a reliable WhatsApp shared-inbox workflow with UnifyPort’s read and unread conversation actions, message-level receipts, and conversation.updated reconciliation.
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How to Process Message Reactions in a Unified Webhook
Handle UnifyPort message.reaction events safely: identify the original message, distinguish an added emoji from a removal, verify HMAC-SHA256, and update reaction state idempotently.
Read more → - Tutorial
UnifyPort Webhook Event Filters: subscribed_events or Wildcard?
Choose between explicit subscribed_events and the ["*"] wildcard when creating a UnifyPort webhook endpoint, with production-ready event sets for inboxes, account health, and full event collectors.
Read more → - Comparison
LINE Buttons Template: What to Use When Four Actions Aren’t Enough
A LINE Messaging API buttons template supports up to four action objects. Compare quick replies, carousel templates, Flex Messages, and a shorter conversational flow when your design needs more choices.
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