Blog
Articles, tutorials, and announcements from the UnifyPort team.
- Tutorial
Webhook-First Inbound Integration Checklist for UnifyPort
Start a UnifyPort inbound integration by registering a signed webhook endpoint, storing message.received events, and only then connecting WhatsApp, Telegram, LINE, TikTok, Zalo, or X accounts.
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Telegram Group Join Requests: Build a Reliable Approval Queue
Build a Telegram group join-request approval queue that polls pending requests as its source of truth, uses webhook events as hints, and approves or rejects members in batches.
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Handle LINE Edited Messages With a message.updated Webhook
LINE now emits a messageEdited webhook event when users edit text in eligible group chats. Learn how to reconcile those edits as UnifyPort message.updated events without creating duplicate inbox messages.
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How to Sync WhatsApp Read and Unread State in a Shared Inbox
Build a reliable WhatsApp shared-inbox workflow with UnifyPort’s read and unread conversation actions, message-level receipts, and conversation.updated reconciliation.
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How to Process Message Reactions in a Unified Webhook
Handle UnifyPort message.reaction events safely: identify the original message, distinguish an added emoji from a removal, verify HMAC-SHA256, and update reaction state idempotently.
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UnifyPort Webhook Event Filters: subscribed_events or Wildcard?
Choose between explicit subscribed_events and the ["*"] wildcard when creating a UnifyPort webhook endpoint, with production-ready event sets for inboxes, account health, and full event collectors.
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Rotate a UnifyPort API Key Without Downtime
Avoid an authentication outage when replacing a UnifyPort API key: create a second key, deploy and test it, then deactivate the old key. Learn when the immediate rotate endpoint is the wrong tool.
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WhatsApp Contact API: Add a Contact vs Send a vCard
Learn the difference between adding someone to a connected WhatsApp account’s address book and sending a vCard contact message, with the correct UnifyPort requests, fields, and errors.
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Connect a Telegram User Account to a Webhook: Code and QR Setup
A practical setup guide for connecting an existing Telegram user account with code or QR authorization, then receiving signed message.received events through UnifyPort.
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Messaging Account Runtime Recovery: Refresh, Reconnect, Start, or Reauthenticate?
Use runtime_status and authentication state to choose the correct UnifyPort recovery action without restarting a healthy messaging account or treating a connection fault as an auth failure.
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TikTok Shop Customer Service API Webhook: Production Checklist
Set up the TikTok Shop Customer Service API New Message webhook with signature checks, fast acknowledgements, idempotent processing, history reconciliation, and a production acceptance test.
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How to Fix Telegram API_ID_PUBLISHED_FLOOD: A Recovery Checklist
Fix Telegram API_ID_PUBLISHED_FLOOD by replacing a published sample API ID with your own app credentials, separating related auth errors, and retesting without exposing secrets.
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LINE MINI App Re-review: Control Approved and Reflected Releases
Know which verified LINE MINI App changes require re-review, how Approved becomes Reflected, and how to avoid the 30-day automatic release boundary.
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LINE MINI App Service Message API Errors: 400, 401, 403, 429, and 500 Runbook
Troubleshoot LINE MINI App Service Message API errors by separating token issuance from sending, preserving renewed tokens, and choosing safe retry behavior for each status.
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What to Verify After WhatsApp Embedded Signup Completes
Use this post-onboarding checklist to verify WABA ownership, system-user access, phone status, webhook subscription, and first delivery after WhatsApp Embedded Signup finishes.
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Implement a WhatsApp 24-Hour Send Guard for Queued Replies
Use a server-side state machine to stop queued WhatsApp replies after the 24-hour window expires, handle resets safely, and route expired jobs without accidental sends.
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Telegram Communities in Bot API 10.2: Handle Chat Added and Removed Events
Learn how Telegram Communities surface in Bot API 10.2, how to process community_chat_added and community_chat_removed service messages, and where cross-channel routing remains separate.
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How to Migrate from LINE Mark as Read API (Old) Before October 2026
Move from LINE's application-only Mark as read API (old) to POST /v2/bot/chat/markAsRead using webhook markAsReadToken values, without breaking Official Account chat operations.
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Recover Missed LINE MINI App Purchase Webhooks: A 7-Day Runbook
Recover missed LINE MINI App purchase webhooks with the official seven-day event history API, cursor pagination, orderId idempotency, and a safe reconciliation workflow.
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How to Send LINE MINI App Service Messages With a Notification Token
Learn how to issue, store, renew, and use a LINE MINI App service notification token with the official token and send endpoints, including limits and failure handling.
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How to Send Telegram Ephemeral Bot Messages in Group Chats
Learn the Bot API 10.2 rules for private group replies: eligible triggers, the 15-second window, admin permissions, delivery limits, and edit/delete methods.
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Webhook HMAC Replay Protection: Timestamps, Retries, and Idempotency
Prevent replayed webhook requests by verifying the RFC 3339 timestamp and raw-body HMAC-SHA256 signature, then deduplicate legitimate retries by event ID.
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WhatsApp Embedded Signup v4 Migration: A Coexistence Checklist Before October 15, 2026
Meta will retire Embedded Signup v2 on October 15, 2026. Migrate WhatsApp Coexistence onboarding to v4 with this configuration, webhook, callback, and rollout checklist.
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How to Track WhatsApp Service Message Charges Before October 1, 2026
Build a pre-launch measurement plan for WhatsApp's October 1, 2026 service-message billing with Pricing Analytics and status webhooks—without confusing conversations, message categories, or AI-agent charges.
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Build an n8n WhatsApp AI Agent From a Signed Inbound Webhook
n8n is great for AI workflows, but WhatsApp support needs a reliable inbound event stream first. Here is how to connect UnifyPort's signed message.received webhook to an n8n production workflow.
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TikTok Data Portability vs Live DMs: Build the Inbound Queue Your Support Team Actually Needs
TikTok's Data Portability API now documents direct-message export data more clearly, but exports are not a live customer-service feed. Here is how to build a signed TikTok inbound queue with UnifyPort webhooks instead.
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I Pointed Devin Desktop at the Webhook Docs and Had It Build a LINE Inbound Handler in 20 Minutes
A build log: feed the UnifyPort API reference to Devin Desktop (formerly Windsurf) and have it scaffold a LINE inbound message handler in Python — HMAC-SHA256 verification, structured logging, and multi-platform extension — without a LINE Official Account.
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I Had Cursor Build a Telegram-to-Slack Message Relay by Pointing It at the Webhook Docs
A build log: feed the UnifyPort webhook reference to Cursor and have it scaffold a Telegram-to-Slack relay in Node.js — signature verification, Slack Block Kit formatting, and multi-channel forwarding — without registering a Telegram bot.
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I Had Claude Code Build an X DM and Mention Monitor — Without Touching X's API
A build log: point Claude Code at the UnifyPort webhook reference and have it scaffold an X DM and mention monitor in Node.js — signature verification, structured logging, and Discord alerts — without paying X's per-read API fees.
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I Had Claude Code Build a Zalo Webhook Receiver by Pointing It at the API Docs
A build log: feed the UnifyPort API reference to Claude Code and have it scaffold a working Zalo webhook receiver in Python — signature verification, message logging, and Slack forwarding — in under an hour.
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I Pointed an AI Coding Agent at the Webhook Docs and It Built a Working Auto-Reply Bot
A build log: feed the UnifyPort webhook reference to an AI coding agent like Cursor or Claude Code, and watch it scaffold a real auto-reply bot — signature verification, inbound routing, and a reply call — in an afternoon.
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How to Receive WhatsApp Inbound Messages Without the Official API
Meta's 2026 changes — per-message billing, business verification gates, and a ban on general-purpose AI bots — raised the bar on the official WhatsApp API. If all you need is to reliably receive inbound messages, here's the path that still works.
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TikTok Shop's 12-Hour Rule: Why Your Customer Service Needs an Event-Driven Architecture
TikTok Shop now scores store health on DM response time. Manual handling breaks during live sales. Here's how an event-driven system handles the burst — and what it looks like when you extend it across channels.
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Telegram's Bot-to-Bot API: What It Means for AI Agent Architectures
Telegram quietly became the first billion-user platform to enable native bot-to-bot messaging. Here's what changed, why it matters for multi-agent systems, and what to consider before building on it.
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